Contact Us
We're here to help with any questions about our services
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Registered Address
123 Banking St, City, State, ZIP
United States
Note: For fastest response, please contact us via email.
We aim to respond to all inquiries within 1 business day.
Send Us a Message
We'd love to hear from you. Fill out the form below and we'll get back to you shortly.
Your information is secure and encrypted
Frequently Asked Questions
Quick answers to common inquiries
We aim to respond to all inquiries within 1 business day. For urgent matters, please indicate this in the subject line of your message.
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For the fastest resolution, please include your full name, email address associated with your account, and a detailed description of your inquiry or issue. For technical issues, please include any error messages you've encountered.
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For security concerns or to report suspicious activity, please email security@aurexbank.net immediately. Our security team prioritizes these inquiries and will respond promptly.
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To set up a business account, you'll need to complete our business verification process. Visit our business registration page to get started. You'll need to provide your business details, incorporation documents, and identification for authorized signatories.
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Contact Our Support TeamOur Location
Visit our headquarters in the heart of New York City's financial district.
Corporate Headquarters
123 Banking St, Financial District
New York, NY 10005, USA
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed
New York Financial District
Our headquarters is located in the heart of New York's financial district, easily accessible by public transportation.
Important Notice
AurexBank is a financial technology company and not a bank. Banking services, where applicable, are provided by regulated partner institutions. All investments involve risk, including the possible loss of principal. Customers should consider their investment objectives and risks carefully before investing.
Security First
Your data is protected with industry-leading encryption
Privacy Focused
We never sell your personal information
Regulatory Compliance
Operating within applicable financial regulations